Departure halls have clearly marked check-in counters.  Airline and KAA ground staff are available to facilitate passengers through boarding procedures, and on to the immigration desks.

To make the check-in process easier for passengers using our airports, we have set up self check-in kiosks at various points of our departure hall which can conveniently be used print your boarding passes. This facility is currently only available for use by Kenya Airways, South African Airways and KLM passengers