Get Real-Time Assistance at Sikika Center: Your One-Stop Shop for JKIA Travel Queries
The Sikika Center, located at Jomo Kenyatta International Airport (JKIA), is a 24-hour customer service center th...
KAA’S COMPLAINTS HANDLING POLICY
Kenya Airports Authority’s mandate is to provide globally competitive airport facilities and services. Customer f...
Our Organogram & Salary Scale
The Kenya Airports Authority management, operations, and all intervention activities are guided by this ORGA...
Community Social Responsibility (CSR)
It is appreciated that KAA operates within social, economic and environmental dynamics that greatly influences ma...
Service Charter
Our Service Charter communicates our commitment to provide consistent and professional services to our customers....
Our History
The Kenya Airports Authority is an autonomous body established in 1991 through an Act of Parliament and is charge...
Our Mandate, Vision & Mission
The Kenya Airports Authority (KAA), established in 1991 under KAA Act, Chapter 395 of the Laws of Kenya, provides...
