We at Kenya Airports Authority have taken precautions for you and your fellow travelers in order avert the spread of COVID-19; in this regard, we have mapped out the passenger journey at all our major airports Kenya Airports Authority : COVID-19 Measures
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COVID-19 Measures

WELCOME BACK!

Dear Traveller,

It’s great that you can fly again and visit friends and family, go on a business trip or take a relaxing holiday. Before you come to the airport, we would like to inform you about what to expect – whether your journey starts or ends with us, or whether the airport is a stopover. That way, you will be well prepared for your journey.

We at Kenya Airports Authority have taken precautions for you and your fellow travelers in order avert the spread of COVID-19; in this regard, we have mapped out the passenger journey at all our major airports and illustrated it on this Airport Passenger Journey Document  that you can download and go through before your next travel.

Download the latest list of countries exempted from Kenya’s travel quarantine.

Please also find the 10 most important measures to note listed below:

  1. The COVID-19 Port Health Services is Now Paperless!
    Please note you will be required to fill the Travelers Health Surveillance Form ONLINE via Downloading “Jitenge MoH Kenya” App and Signing up as Air Traveler or via bit.ly/covid19moh.
  2. Maintain 1.5-metres of distance from one another
  3. Wear your face mask at all times
  4. Have a COVID19 free certificate as per Ministry of Health guidelines
  5. Wash your hands and Sanitize regularly
  6. Cough and sneeze into the inside of your elbow
  7. Use paper tissues and throw them away after you blow your nose
  8. Avoid shaking hands
  9. Make contactless payments
  10. Follow our directions.

FREQUENTLY ASKED QUESTIONS (FAQs)


How do I maintain 1.5-metre social distancing at the Airport?
Will I be quarantined on arrival in Kenya?
What kind of measures can I expect when traveling through the airport?

Can I come with friends and family to the airport?

Do I have to wear a face mask at the Airport?

What happens if I need to be searched at security?

Can I carry hand sanitizer with me in my hand baggage?

What happens if my flight is operating at night during curfew hours?

Where can I wash my hands at the airport?

When should I arrive at the airport?

Who should I tell if I see someone with health complaints?

 

Please Note that the information on this page is correct to the best of Kenya Airport’s knowledge at the time of publication and is being reviewed and updated on an ongoing basis. Given the rapidly evolving nature of the international response to the COVID-19 outbreak, we encourage you to check the current situation and entry requirements for the country you intend to visit.

Feel free to contact our Port Heath team at the airport with any further questions by calling +254705164724.


KAA Becomes First Airport Authority in Africa to Sign The Buckingham Palace Declaration.

Kenya Airports Authority has joined more than 100 transport sector companies who have confirmed their support to combat wildlife trafficking by signing the United for Wildlife (UFW) Transport Taskforce Buckingham Palace Declaration. The agreement sets out tangible steps that can be taken to close the routes exploited by traffickers of the illegal wildlife trade as they attempt to move their products from rare and vulnerable ecosystems to market.

The signing ceremony took place during the Asia-Pacific/World Annual General Assembly, Conference and Exhibition held at the AsiaWorld-Expo in Hong Kong.

The illegal wildlife trade threatens the future existence of many of the world’s most iconic species and is one of the five most lucrative global crimes. The declaration is a landmark agreement which forms an action plan to strengthen and coordinate action against trafficking. It brings focus and collaboration to efforts by airports and other stakeholders to break the link between the rapidly escalating poaching crisis in regions like Africa and the demand for illegal wildlife products elsewhere around the world.

“Species are being hunted to extinction through the illegal killing and trading of wild animals. We seek to build a broad international coalition to be truly effective in combatting these deplorable practices,” ACI World Director General Angela Gittens said. “Airports play a key role in this fight and those that have become new signatories to the Buckingham Palace Declaration have demonstrated their commitment to combatting this trade. We encourage more airports and more of our partners to collaborate with us in this important work.”

Chair of the United for Wildlife Taskforce, Lord William Hague, said, “I wholeheartedly welcome those members of ACI who have committed to join our Taskforce by signing the Buckingham Palace Declaration, and would like to thank ACI for providing such an opportunity.”

Managing Director and CEO of Kenya Airports Authority, Jonny Andersen, commented, “Kenya Airports Authority (KAA) is the first Airport Authority in Africa to have signed the Buckingham Palace declaration. This is as a result of recognizing the threat of illegal trade in the region and taking proactive actions. We have committed to the fight against Illegal Wildlife Trafficking by enacting laws, developing policies and procedures and training our personnel to ensure that illegal wildlife products do not pass through our airports.”

The issue was a feature at a forum at the ACI Asia-Pacific/World Annual General Assembly, Conference and Exhibition, which helped airports identify opportunities to develop a framework of action against wildlife trafficking. Airports Council International is one of several industry partners working with the USAID ROUTES Partnership to engage and support industry, provide training and raise awareness.

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JKIA Achieves Last Point of Departure Status Paving Way for Direct Flights to the US

Following the announcement between His Excellency, President Uhuru Kenyatta and President Donald Trump, Jomo Kenyatta International Airport (JKIA) has now achieved Last Point of Departure status. This allows JKIA to facilitate direct flights between Kenya and the US.

Kenya’s National Carrier Kenya Airways will now fly directly to the US, presenting new opportunities for Kenyans in Travel, Trade and Commerce. The first flight is scheduled to depart on 28th of October 2018.

“This is a major achievement for Kenya as JKIA becomes one of the elite African airports to be certified as a last point of departure to the United States. JKIA is now poised to become the premier hub in Africa.” said KAA Managing Director, Jonny Andersen

JKIA Ranked Best Airport in Africa in the 2018 AirHelp Annual Score ratings of the world’s best airlines and airports.

Jomo Kenyatta International Airport’s (JKIA) has been ranked as the best Airport in Africa and 38th globally by the Air help worldwide ranking group in the 2018 AirHelp Annual Score ratings of the world’s best airlines and airports. The ranking was based on a recent assessment of quality of service, on-time performance, and passenger experience at airports.

AirHelp Score rankings examined data from December 22, 2017, to March 20, 2018, factoring in delayed and canceled flights, public reviews from trustworthy sources and social media sentiments. JKIA scored highly, stumping its African peers and hosts of globally respected airports.

“JKIA airport has earned its position as a key aviation hub for the region and indeed the continent. Being the main gateway to the country, continuous improvement of service standards will aid our success in reclaiming our position as the premier tourist destination on the continent,” said Mr Andersen.

Mr. Andersen noted that under his stewardship, KAA continues to set new standards of services to customers, as a result, the authority recently launched the JKIA Service Charter, a document that promises to improve service delivery at the region’s busiest airport.

The 2018 AirHelp Score marks the company’s sixth report since it began evaluations in 2015. AirHelp developed this annual report to combine expert knowledge and industry expertise to give air passengers all the information they need to informatively book a flight and feel confident in their choices.
Early this year, JKIA was recorgnised as the best-improved airport in Africa in the prestigious 2017 Airport Council International (ACI) Airport Service Quality Awards. Jomo Kenyatta emerged winner in the Best Improvement by Region-Africa Category in what is considered as the aviation industry’s most comprehensive passenger service-benchmarking program that captured passengers’ experience at all airport passenger contact points at more than 300 airports worldwide.

KAA Ushers In New Chairman- Mr. Isaac Awuondo

The Cabinet Secretary Transport, Infrastructure, Housing & Urban Development Mr. James Macharia accompanied by the Principal Secretary Department of Transport Prof Maringa Mwangi, today officially welcomed the new Chairman of the Board of Directors of Kenya Airports Authority, Mr. Isaac Awuondo.

The Cabinet Secretary congratulated the Chairman on his appointment by His Excellency the President and noted that Mr. Awuondo is an accomplished professional with a proven track record, who brings a wealth of knowledge and experience to the Board and the Authority.

He underscored that Kenya Airports Authority is one the four key strategic State Corporations. Further, that KAA has a critical role in execution of Government policy on the integrated transport system.

The Cabinet Secretary assured the Chairman, the Board and Management of the Ministry’s support in maintaining and enhancing JKIA’s Hub status as it looks to attain Last Point of Departure (LPD) status; and Open Skies becoming a reality.

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