The Kenya Airports Authority and The Kenya Institute of Management are proud to announce the inaugural Aviation Business Excellence Awards (ABEA) in recognition of outstanding performance and excellent service delivery in the aviation industry. Kenya Airports Authority : Aviation Business Excellence Awards
Location unvailable.

Aviation Business Excellence Awards

Aviation Business Excellence Awards (ABEA)

The Kenya Airports Authority and The Kenya Institute of Management are proud to announce the inaugural Aviation Business Excellence Awards (ABEA) ,
in recognition of outstanding performance and excellent service delivery in the aviation industry.

ABEA will involve a series of activities centered around instituting a credible business assessment process that will culminate into an awards ceremony in November.

The awards seek to;
1. Improve Customer Experience at JKIA.
2. Recognize and encourage best practices within the industry with a view to making all the industry players more competitive.
3. Bringing the aviation stakeholders together beyond the SLA reviews
4. Showcasing business excellence beyond the Service Charter.
5. Enhancing JKIA’s brand equity.

For transparency and credibility of the process, stakeholders will be vetted through a Business Assessment Tool that will evaluate their service delivery to customers.
The tool will assess how the organizations inculcate the core themes of excellence, specifically focusing on the following broad determinants;

– Leadership;
– Customer Focus;
– People Focus and;
– Marketing.

For more information about the awards, please email zinma.okwado@kaa.go.ke or amwangi@kim.ac.ke
or call 0731 272 287 / 0726 604 686.

Registration
Download the ABEA Registation Form from the link provided below.

ABEA REGISTRATION FORM

Registration closes on the Monday, 24th September 2018

“>

JKIA Achieves Last Point of Departure Status Paving Way for Direct Flights to the US

Following the announcement between His Excellency, President Uhuru Kenyatta and President Donald Trump, Jomo Kenyatta International Airport (JKIA) has now achieved Last Point of Departure status. This allows JKIA to facilitate direct flights between Kenya and the US.

Kenya’s National Carrier Kenya Airways will now fly directly to the US, presenting new opportunities for Kenyans in Travel, Trade and Commerce. The first flight is scheduled to depart on 28th of October 2018.

“This is a major achievement for Kenya as JKIA becomes one of the elite African airports to be certified as a last point of departure to the United States. JKIA is now poised to become the premier hub in Africa.” said KAA Managing Director, Jonny Andersen.

JKIA Ranked Best Airport in Africa in the 2018 AirHelp Annual Score ratings of the world’s best airlines and airports.

Jomo Kenyatta International Airport’s (JKIA) has been ranked as the best Airport in Africa and 38th globally by the Air help worldwide ranking group in the 2018 AirHelp Annual Score ratings of the world’s best airlines and airports. The ranking was based on a recent assessment of quality of service, on-time performance, and passenger experience at airports.

AirHelp Score rankings examined data from December 22, 2017, to March 20, 2018, factoring in delayed and canceled flights, public reviews from trustworthy sources and social media sentiments. JKIA scored highly, stumping its African peers and hosts of globally respected airports.

“JKIA airport has earned its position as a key aviation hub for the region and indeed the continent. Being the main gateway to the country, continuous improvement of service standards will aid our success in reclaiming our position as the premier tourist destination on the continent,” said Mr Andersen.

Mr. Andersen noted that under his stewardship, KAA continues to set new standards of services to customers, as a result, the authority recently launched the JKIA Service Charter, a document that promises to improve service delivery at the region’s busiest airport.

The 2018 AirHelp Score marks the company’s sixth report since it began evaluations in 2015. AirHelp developed this annual report to combine expert knowledge and industry expertise to give air passengers all the information they need to informatively book a flight and feel confident in their choices.
Early this year, JKIA was recorgnised as the best-improved airport in Africa in the prestigious 2017 Airport Council International (ACI) Airport Service Quality Awards. Jomo Kenyatta emerged winner in the Best Improvement by Region-Africa Category in what is considered as the aviation industry’s most comprehensive passenger service-benchmarking program that captured passengers’ experience at all airport passenger contact points at more than 300 airports worldwide.

KAA Ushers In New Chairman- Mr. Isaac Awuondo

The Cabinet Secretary Transport, Infrastructure, Housing & Urban Development Mr. James Macharia accompanied by the Principal Secretary Department of Transport Prof Maringa Mwangi, today officially welcomed the new Chairman of the Board of Directors of Kenya Airports Authority, Mr. Isaac Awuondo.

The Cabinet Secretary congratulated the Chairman on his appointment by His Excellency the President and noted that Mr. Awuondo is an accomplished professional with a proven track record, who brings a wealth of knowledge and experience to the Board and the Authority.

He underscored that Kenya Airports Authority is one the four key strategic State Corporations. Further, that KAA has a critical role in execution of Government policy on the integrated transport system.

The Cabinet Secretary assured the Chairman, the Board and Management of the Ministry’s support in maintaining and enhancing JKIA’s Hub status as it looks to attain Last Point of Departure (LPD) status; and Open Skies becoming a reality.

KAA Ushers In New Chairman- Mr. Isaac Awuondo

The Cabinet Secretary Transport, Infrastructure, Housing & Urban Development Mr. James Macharia accompanied by the Principal Secretary Department of Transport Prof Maringa Mwangi, today officially welcomed the new Chairman of the Board of Directors of Kenya Airports Authority, Mr. Isaac Awuondo.

The Cabinet Secretary congratulated the Chairman on his appointment by His Excellency the President and noted that Mr. Awuondo is an accomplished professional with a proven track record, who brings a wealth of knowledge and experience to the Board and the Authority.

He underscored that Kenya Airports Authority is one the four key strategic State Corporations. Further, that KAA has a critical role in execution of Government policy on the integrated transport system.

The Cabinet Secretary assured the Chairman, the Board and Management of the Ministry’s support in maintaining and enhancing JKIA’s Hub status as it looks to attain Last Point of Departure (LPD) status; and Open Skies becoming a reality

Manuals

Security Screening

For your safety and that of your fellow travelers, all passengers as well as their carry-on and registered baggage are screened.
To speed up the security screening process, we kindly invite you to already make the following preparations while queuing:

Remove all metal objects such as keys, cell phones, coins from your pockets and place all these items in the plastic tray provided for this purpose
Take off your coat or jacket and place them in the plastic tray
Liquids & gels should be presented separately
Remove your laptop from its travel case for separate screening
Strictly follow the instructions given by the security agent

For security reasons, all hold baggage is screened.
If during this screening, the security agent suspects the presence of prohibited or dangerous goods, the our airport security team on the ground is allowed to open your bag or suitcase. As a rule the passenger is confronted with their baggage. In this case your baggage will be opened in your presence and the security staff will explain to you why an extra search is being performed.

Security Control

Hand Held Luggage

For security reasons the quantity of liquids and gels in your hand baggage is strictly limited. Likewise, pointed or blunt items that may be used as a weapon are not allowed in the cabin. Most of these are allowed on board as hold baggage with the exception of goods that are traditionally qualified as dangerous.

The following may be carried in your hand luggage only if they are stored in containers up to 100mls and placed in a transparent reseal able plastic bag and thereafter shall be screened separately from other items carried in the hand luggage. The capacity of the transparent plastic bag must not be greater than 1 litre.

Liquids Gels and Aerosols include:

  • Water and other drinks.
  • Syrups
  • Creams, Lotions and Oils
  • Perfumes and Sprays
  • Gels including hair and shower gels
  • Pressurized containers such as shaving foam and deodorants
  • Pastes including, Vaseline and eye shadow
  • Other items with similar consistency

The following items are allowed in hand luggage:

  • Medicine needed during the flight
  • Baby food needed during the flight

You may buy any liquids beyond the security check points including the Duty Free Items or in-flight. Items purchased must be packed in security tamper evident bags and accompanied by proof of purchase upon presenting them at the security check point.

Security Checks for Airport Staff

  • All officers at the Airport will be required to go through security checks when reporting on duty or accessing restricted area of the Airport.
  • Entrance and exits to and from restricted area is through the staff gates.
  • Before entering the restricted area you will be required to put any item that you may be carrying through the X- Ray machine, and go through the walk through Metal Detector/ Arch way detector. It is advised that you remove all metal objects on your body, including belts and put them through the X- Ray machine (small baskets are provided at the screening points for these objects), before walking through the detector. These you collect on the other side of the screening machine.
Subscribe To Our Newsletter
Subscribe to our email newsletter today to receive updates on the latest news!
No Thanks
Thanks for signing up. You must confirm your email address before we can send you. Please check your email and follow the instructions.
We respect your privacy. Your information is safe and will never be shared.
Don't miss out. Subscribe today.
×
×
WordPress Popup Plugin