December 14, 2012: Kenya Airports Authority (KAA) has launched the Anti-pilferage campaign together with its partners and stakeholders at the Jomo Kenyatta International Airport (JKIA) on the 14th December 2012. The campaign dubbed “Heshimu Mali Ya Wengine” (respect other people’s property) comes at a time when reports on pilferage cases in airports are on the rise.
The event which was attended by Kenya Airport Police Unit Commandant Grace Syombua Kaindi who was the chief guest, brought together airport management and partners who include Kenya Police, Kenya Airways, Eurocraft, Tradewinds, Nas Servair, Kenya Aerotech and Swissport.
In his welcoming remarks the Airport Manager JKIA Mr. Edward Kobuthi said that the KAA is aware of the unacceptable behavior of pilferage taking place within the airport. He added that other airports within the region are working hard to improve their services and therefore JKIA should work towards eliminating incidences of pilferage so as to achieve the goal of being the airport hub of Africa.
In a presentation made on behalf of Mr. Mbuvi Ngunze, the chairman of the anti-pilferage campaign, Mr Tom Ogendo outlined the issue as an impediment towards attaining vision 2030 with the main goal being to reduce cases of pilferage to Zero. In his remarks he stated that incidences pilferage will subsequently lead to negative publicity, customer dissatisfaction, low business and loss of revenue for the airport.
“The objective of the campaign is to reduce cases of pilferage, to dismantle organized cartels which the authority has taken note of as being members of staff working within the airport. This will also be a tool to sensitize staff on the repercussions if anyone is found participating in pilferage and encourage them to report on cases involving the same.” He added
In her speech the Police Commandant Grace Kaindi applauded the Stakeholders for their support in the fight against pilferage saying that the launch intends to create a positive image of the airport and give the passengers the comfort and safety that they need when travelling through the airport. “Another aspect is culture and attitude change. All of us must become enemies of pilferage and embed in our systems integrity structures that effectively and sustainably keep the bad elements at bay. We should always remember that integrity is not negotiable. Prompt action must be taken against all perpetrators and our approach must be proactive other than reactive.” She said
The General Manager Marketing and Business Development Mrs. Lucy Mbugua in her speech thanked the stakeholders for their support, and uged them to be vigilant “Passengers number may start falling if pilferage continues taking place at JKIA, our customers are not happy with the issue and they might end up moving to other airports in the region therefore a message should go out to the cartels that we are out to get them, we will not stand by as things go bad.” She said.
The event was concluded with the commissioning of a cell where those found engaging in pilferage will be locked awaiting handing over to the Airport Police Unit. Those found guilty of participating in any capacity, whether involving passengers’ property or that of fellow colleague or the organization will get a dismissal losing their job and benefits or face a jail term of not less than 7 years.