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JKIA Shines at ACI Customer Excellence Summit 2018

KAA MD, Jonny Andersen, on Wednesday received the Award for the Most Improved Airport (JKIA) in Africa during the ACI-ASQ Awards ceremony held on the sidelines of the ongoing ACI Customer Excellence Summit 2018 in Halifax, Canada.

Jomo Kenyatta International Airport was early this year feted for it’s excellence in customer service based on feedback from passengers captured by ACI’s Airport Service Quality (ASQ) survey. Casablanca Airport in Morocco was named the best in Africa with Sir Seewoosagur Ramgoolam Intl. Airport in Mauritius coming in 2nd.

Marketing Manager, Research Mr. Joash Mboga and Ag. Marketing Manager Brand Ms. Debra Ondaba accompanied Mr. Andersen to the annual ACI Customer Experience Summit.

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